Privacy Policy

Zaaf Services is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our courier services or visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, postal address, and other details provided during booking or registration.
• Transaction Details: Order history, payment information, and shipment tracking details.
• Device & Usage Information: IP address, browser type, and cookies when you visit our website.

2. How We Use Your Information

We use your data to:

• Process and deliver shipments efficiently.
• Communicate updates regarding your shipments.
• Improve our services and website experience.
• Comply with legal and regulatory requirements.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and remember user preferences. You may choose to disable cookies in your browser settings.

4. Sharing Your Data

We do not sell or trade your personal information. However, we may share it with:

• Logistics partners and delivery personnel for shipment processing.
• Payment service providers for secure transactions.
• Legal authorities if required by law.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request a copy of the data we hold about you.

7. Data Retention

We retain your data as long as necessary for service fulfillment, compliance, and legal obligations.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

• info@zaaf.pk
• +92 302 841 0682